Privacy Policy

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Last updated: 08 December 2025 

  

  

  1. Introduction 

  

At LICM, we take the protection of your personal information very seriously. This privacy policy explains how we collect, use, store and protect your data in accordance with Quebec’s Act 25 on the protection of personal information in the private sector. 

  

  1. Data Protection Officer

  

The designated officer is:  

  

Name: Samantha Bien-aimé 

Email: pub.licm@mail.mcgill.ca 

Telephone: 438.944.6545 

Address: 3480 McTavish St, Montreal, Quebec H3A 0G3 

 

  

  1. Personal information collected

  

We only collect information that is necessary for our activities: 

– First and last name 

– Contact details (email address, telephone number, postal address)  

– Professional information (position, company) 

– Browsing data (IP address, pages visited, cookies) 

– Any information you provide to us via our forms or communications 

  

  1. Purposes of collection

Your personal information is used to: 

  • Provide our consulting services 
  • Communicate effectively with you (appointments, follow-ups, information) 
  • Manage billing and accounting 
  • Analyse and improve our website and services 
  • Comply with our legal and regulatory obligations

     

  1. Consent

By using our services or providing us with your personal information, you consent to its collection and use as described in this policy. You may withdraw your consent at any time, except where the law requires that it be retained. 
 

  1. Your rights

Under Act 25, you have the following rights:  

  • Access your personal information 
  • Correct any inaccurate or incomplete information 
  • Request the deletion of your data, unless otherwise required by law 
  • Withdraw your consent to the processing of your data 

To exercise your rights, please contact our data protection officer at pub.licm@mail.mcgill.ca. We will respond within 30 days. 
 

  1. Storage and security

Your personal information is stored only for as long as necessary: 

  • Customer files: up to 7 years after the end of the contractual relationship 
  • Browsing data: up to 12 months 

Physical, technological and administrative security measures are in place to protect your data (secure servers, encrypted passwords, restricted access). 

 

  1. Cookies

We use cookies to: 

  • Improve navigation on our site 
  • Analyse site performance (e.g. Google Analytics) 
  • Display targeted advertising (if applicable) 

You can disable cookies in your browser settings, but some features may be limited.  

 

  1. Sharing information

We do not share your personal data without your consent, except in the following cases:  

  • Legal or regulatory obligations  
  • Trusted partners and suppliers, under confidentiality agreements  
  • In the event of an emergency threatening life, health or safety

     

  1. Transfer outside Quebec

If your data is transferred or hosted outside Quebec (e.g., cloud computing), we will ensure that equivalent security measures are in place and will obtain your explicit consent. 

 

  1. Policy changes

This policy may be modified to reflect legal or operational changes. The date of the last update will always be displayed. Any significant changes will be communicated on our website or by email. 

 

  1. Contact us

If you have any questions about this policy, please contact: 

Privacy Officer  
Samantha Bien-aimé – pub.licm@mail.mcgill.ca 
438.944.6545  
3480 McTavish St, Montreal, Quebec H3A 0G3